Effective Date: June 10, 2026
Whitehall Mortgage Financial LTD (“Whitehall Mortgage,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including with respect to text message (SMS) communications.
1. Information We Collect
When you visit our website or submit a form (such as our pre-approval form), we may collect your name, phone number, email address, mailing address, and information related to your mortgage inquiry (such as loan type, property information, and income or employment details you choose to provide). We may also collect standard technical information such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information you provide to respond to your inquiries, process pre-approval and loan applications, communicate with you about the status of your application, schedule appointments, and, where you have opted in, send you informational and promotional messages about our mortgage products and services.
3. SMS / Text Messaging Communications
If you provide your mobile phone number and check the applicable consent box(es) on our forms, you agree to receive text messages from Whitehall Mortgage Financial LTD. There are two separate types of messages you may opt into:
- Transactional/Informational messages, such as application status updates, document requests, appointment reminders, and follow-up on an existing inquiry.
- Marketing/Promotional messages, such as rate specials, refinance offers, and new loan program announcements.
These two types of consent are independent of one another – you may opt into one, both, or neither, and consent is never a condition of obtaining a loan or any other service from us. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance.
4. No Sharing of SMS Opt-In Information
We do not share, sell, rent, lease, or otherwise disclose your mobile phone number or your SMS consent/opt-in status to any third party or affiliate for their own marketing purposes. Information collected in connection with SMS consent is used solely by Whitehall Mortgage Financial LTD to provide the services you requested and is not shared with third parties for marketing purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings, though doing so may affect certain features of our site.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights and Choices
You may request to access, correct, or delete the personal information we hold about you, and you may withdraw your consent to receive SMS messages at any time by replying STOP. To make any of these requests, please contact us using the information below.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Whitehall Mortgage Financial LTD
306 South Keyser Avenue, Old Forge, PA 18518
Email: whitehallmortgage2@gmail.com
Phone: (570) 406-6276
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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